Terms & Condition

Terms & Conditions

Tour Price

Reservation must be direct to Eastern Shining Star Travels & Tours office in Yangon, Myanmar. Fax. +951 392 685 (or) email to [email protected]. All tour prices are quoted as net price in US$. Tour price does not include airport departure tax and meals not listed in  the tour itinerary, personal expenses during the tour.

Eastern Shining Star Travels & Tours reserve the right to change with or without prior notice.

 

Payment Conditions

–          More than 120 days prior to arrival: 30 % deposit of total tour price is required.

–          120 – 45 days prior to arrival: 50 % deposit of tour price is required.

–          45 days or less prior to arrival: full payment is required.

–          30 days or less prior to arrival: Immediate full payment is required upon confirmation of services.

 

Payment procedure

Payments are to be made according to sent invoices only and should be made by bank transfer in advance. Any bank charges by the sending bank, relating to transfers to Eastern Shining Star Travels, must be paid by the sender. Payment procedures will be sent by your Eastern Shining Star Travels.

Regarding to the rest payment, should be paid on client’s arrival in cash(we don’t accept credit card). But advance payment can be made by telegraphic transfer to KBZ Bank in Yangon, Myanmar.

Bank Name                : KBZ Bank

Bank Address            : Kyauktadar (IBD) Branch, Yangon, Myanmar.

Name of Account     : Eastern Shining Star Travels & Tours

Account  Number    : 060 109 060 036 789 01

 

Kindly requested you to bring new USD notes. Because in Myanmar it is very difficult to use an old / torn notes, even with ink stain we cannot use. However Payment can be negotiated upon request.

 

Complains

If you are dissatisfied with any aspect of our services while you are on your holiday, you must address your complaint immediately to Eastern Shining Star Travel via our emergency number or in an e-mail to your Travel Specialist in order for us to take immediate action. If you would like to file a formal complaint, please submit in written form within one week after your return.
Personal Data Protection
At all points where we collect your personal information, we will store securely and not pass your data onto a third party. We may contact you occasionally with products and services related to Eastern Shining Star Myanmar Travel. You may contact us at any time to access or amend your information or request not to receive further communication from us.